Lost access to social account

This might happen if you have revoked access from the program for publishing or, for example, changed the password.

In order to renew access, you need to go to the "Errors" page and click on the "Renew" button. Then Pur Social will automatically ask the desired social network to give current access and update it.

Lost access to Instagram page

When using Instagram, this happens if you use both the mobile application on your phone and our service. Because of this, Instagram may ask for confirmation that you were logged in.

In order to restore access to your account, you need to enter your username and password and give access to the web version, if necessary. The publication will start working again.